Customer Testimonials for Velocity Motors
Laura Smith - 2013 Chevrolet Equinox
Best experience EVER buying a car! Good selection of the type of vehicle we were looking for. Staff was friendly, Brent was very easy to work with, showed us how their pricing works, and printed out the CarFax Report. Negotiation was fast and easy. Will recommend them to friends and family, and when needed will purchase another vehicle from him.
Christine Morse - 2004 Pontiac Grand Prix
Very kind and trustworthy people!! Great service and car repairs. I'll definitely be back to purchase my next car from them.
Hugo Carmona - 2011 Audi A4
I was told by another place that the loud squeaking noise along with the my check engine and oil pressure light going on and off was more than likely going to be a major repair. I took my car to see Brent Kilmer and his staff at Velocity Motors and a few hours later he informed me that it wasn't a major repair and fixed it within a couple hours. I had mechanics in the past take advantage of me with situations just like this and it's good to see there are people that still take care of their customers and treat people the way they are supposed to be treated.
Great experience and this is the way business should be done! Thank you Brent!
I will be referring more of my business to you.
Huizinga's - 2012 GMC Terrain
Velocity Motors has patiently been working with my husband and I as we have been having car troubles for 2.5 months. Our car has been in and out of the shop consistently and they were amazing at communicating with us in the process of trying to figure out what was wrong. As they exhausted all of their resources in figuring out what was wrong, the car simply is a bust. We went on vacation with a rental and upon returning we decided it was time to buy a car instead of hacking away at fixing what can't be fixed. We were able to sit down with Brent and talk about what we would like. He then gave us the opportunity to test drive a 2011 GMC Terrain and we feel in love. The process of buying a car through Velocity was fast, simple and stress free. Brent worked with us to crunch numbers that fit our lifestyle and gave us practical advice on what was best in buying our car. Here we thought we would be without a car for another month and Brent made it possible for us to move on with our lives. We don't go anywhere else except Velocity Motors for all our vehicle needs!
Jenny Armentrout - 2014 Nissan Rogue
Brent was a fantastic salesman and gave great financing advice. After bad experiences with other used auto dealers (and a lot of unnecessary driving), he offered a fresh, simple perspective to the cross-over vehicle I chose. Very satisfied with the car, his straightforward approach, and timeliness. Thanks so much!
The Petersen's - 2007 Chevrolet Silverado
I would like to thank Brent, Harvey, and the service department for making buying a car STRESS-FREE! Brent, you knew exactly what our family needed! Harvey, you kept Brent in line! And the service department was quick, clean and friendly with our repairs and questions. Thank you so much for treating us like family! ~The Petersen's
Joe V. - 2010 Chevrolet Avalanche
Velocity Motors had the Avalanche that I was looking for. But Harvey is why I returned and made my purchase. I have and will continue to recommend them. And if and when the time comes I will go there first and hopefully last! Thank You!
Marlink Family - 2005 Mazda Tribute
She runs fantastic! My daughter & family were so excited and very thankful for the genuine customer service at your dealership. It became obvious the care and concern for a safe running vehicle was of utmost importance to the crew at Velocity! The service department went above and beyond, the owner of the company approved the necessary adjustments needed to ensure safety and value for our money, and Harvey, well lets just say, working with Harvey was fun and very comfortable! Instantly I felt like he was part of our family and wanted nothing but the best for my daughter. We will definitely recommend Velocity Motors to anyone we know looking for a vehicle! Thank you so much! Marlink family ~
John H. - 2011 Toyota Sienna
This dealership sets itself apart from any other in the West Michigan area with it's outstanding customer service, honest professional sales staff and quality service department. The purchase process was very easy and if there is a problem with your purchase, they are willing to work with you to make things right. Tom, Brent and the staff of Velocity Motors have brought the car buying experience to another level. I would recommend this dealership to anyone looking for a quality used car.
Chelsea W - 2009 Mercedes C300 4Matic
I would absolutely recommend Velocity Motors. Buying a car from these guys this week was a great experience. They were extremely knowledgeable about all vehicles and were able to recommend based on exactly what I requested. It's obvious that quality is important this dealer. In addition, I have brought in several cars that needed repairs (BMW's & an Audi) and they fixed my cars in a timely manner and at a fair price. It's rare to find a shop that has excellent technicians, as well as an outstanding sales department.
Jesse Mae - 2009 Toyota Highlander Hybrid
I had been internet searching for a new car for several months when I stumbled upon my DREAM CAR at Velocity Motors. To be honest, I rejected it - thinking that I would be going to be a typical used car place and it would be a nightmare to get a good car. After watching the car for several weeks online, I finally decided to call and schedule a test drive with my dream car. I was connected to Harvey, and instantly felt like I was talking to a friend, not your stereotypical used car salesman. I scheduled the test drive the next day and still didn't think I would be buying this car, I was "just looking." After a test drive I fell in love with the car and really felt like I could trust Harvey and the team at Velocity - being a woman buying a car, it can sometimes feel like people are trying to take advantage of you, I never felt that way during the whole buying process. The whole team was great and I loved, Loved, LOVED my experience there. These guys were honest, friendly and trustworthy and you can tell they really care about their customers and their service. I even had to hug Harvey several times before I left. I would not hesitate to recommend these guys to a friend, and I hope I buy my next car from them as well!
Michelle R. - 2008 Audi Q7
Brent has sold my family 3 vehicles now. The people treat us well & spent a lot of time answering questions. I've had my vehicles worked on here too & recommended them to my parents and coworkers. We will continue to purchase our vehicles from Velocity Motors. The prices are great & customer service is excellent. Thanks for making the car buying experience less stressful!
Wing family - 2012 Chrysler Town & Country
For the first time, we really had fun shopping for a car. The staff is great and they are dialed in about what YOU are looking for. Rather than talk about what they can sell, they listen to what you are looking for and work to make it happen. From the time I walked in the door, there was no pressure to buy and no push to upsell. All of my questions were answered with thoughtful answers backed up by facts. I did a lot of research on my own prior to my visit and there were no surprises. Attention to the details is very evident from the clean showroom to the clean vehicles on the lot. I was shocked at how smooth the whole process went as it is not usually the industry standard in my opinion. Thank you Harvey! You sir are a class act! I would highly recommend Velocity Motors to anyone.
Y&T Davis - 2008 Toyota Sienna
After car shopping for over a month, we found the van we were looking for at Velocity Motors. I have not previously been there or heard of them. We test drove two cars on the lot and we were please with both. But the van that we decided to go with was truely the best deal in town! I have done my research and could not find another van with that many options in our price range. I'm so happy with our purchase. Not to mention the service there was great. Harvey was very friendly and easy to work with. No pressure like the other dealerships. I had enough information and time to make the best choice for my family. Thanks Velocity Motors!
Mr Flaherty - 2007 BMW 550i
If you want top notch personal experience, go see these guys. Everything was done how we wanted it to be done. We purchased a 2007 BMW 550i and got a way better deal than any other dealer would even come close to. If you don't see something on their lot, just ask, they will find it. This is the 2nd car we have purchased from them in the last 5 years and would definitely go back.
Stacy - 2006 Honda Pilot
We came looking for a used Honda Pilot with very specific options and Brent was such a joy to work with! He searched and found the perfect Pilot out of state and had it in a few days. It's the cleanest 2006 vehicle I've ever seen! The financing experience was also great, they shopped around to find us the lowest interest rate available and we're thrilled working with the credit union they found. All in all this was not like any car buying experience we've ever had, Brent was so honest and fun to work with! I would recommend them to anyone and will definitely be going back when we buy a new truck for my husband.